Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
HydroShield Industries Sdn Bhd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kizelapo.site or engage with our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and other contact details you provide through forms or direct communication.
Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
Communication Data: Records of correspondence, inquiries, and feedback you send to us.
3. How We Use Your Information
We use your information for the following purposes:
• To respond to inquiries and provide customer support
• To process quotes, orders, and service requests
• To improve our website, products, and services
• To send marketing communications (with your consent)
• To comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
• Service providers who assist in business operations (e.g., hosting, email services)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under Malaysian Personal Data Protection Act (PDPA), you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal obligations)
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
9. International Data Transfers
Your data may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place to protect your data in such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
HydroShield Industries Sdn Bhd
Unit 12-A, Bayan Lepas Industrial Park
11900 Penang, Malaysia
Email: contact@kizelapo.site
Phone: +60 61 9157 8622